Small Company Experience, Big Company Results

Unlike many of major roofing companies today, Moore Construction offers you that small company experience, where you have direct communication with the owner, Michael Moore. He is personally involved with every aspect of the work, communicating directly with the work crews and his office all day. Michael is in charge of ordering all deliveries and materials along with picking the right crew every morning to ensure the proper experience. Don't take our word for it, please see all our reviews at Angi.com below. We also offer a list of all recent clients and projects in the area, by request.

Testimonials

This is just an outstanding little company that really can! I strongly recommend them. In late May of this year, Mr. Michael J. Moore, the owner, initially came out to assess the job and prepare a proposal. He was thoroughly professional and responsive throughout the process. Mr. Moore has an 'inside' assistant, Joan (pronounced Joanne), who was terrific in taking care of all of the details associated with the proposal, scheduling, selecting gutter paint color, invoicing, etc. Mr. Moore sent out a crew headed up by a foreman, Luis, who was very personable and also very professional. Most of the job, however, was carried out by an actual work crew of 2 or 3 men, depending. Because of some inclement weather (rain), our job ran to 2 days. The crew were crackerjack: They showed up early, worked hard, steadily, and long; they were respectful of the fact that this was our home; and they were easy to interact with. Everything went smoothly and according to plan. Where possible, the crew was creative in solving some small problems that came up in the course of completing the job. Proof of the pudding: Casual inspection (I am not experienced or trained in this area of construction) of the completed work showed evidence of careful, master-level skills proficiency in the execution of a thoughtful and aesthetic plan, using the high quality materials specified in the proposal . Price: In contracting for this total gutter job, I gathered bid from 4 or 5 other vendors on Angie's List. This job was not "cheap" but was fairly bid and was highly competitive in terms of price point. Given the extent of the job, the materials used and the level of service provided, I believe that it was a reasonable price. One small issue: In their need to gain access to a corner of our home that is dense with shrubby trees, the crew both bent back and hacked away at some branches in a heedless fashion inconsistent with the great care that we show our trees. We understood that they needed to make room to accomplish their work but it would have been proper to consult before attacking our trees as they did.

We had a great experience working with Moore Construction on our gutters. Short version: hire these guys! Slightly longer version: Fairly priced, onsite estimate, quality work, repaired extras at no cost, great communication throughout. The more detailed version: Michael (the owner) came out himself to do the estimate. First point: he was willing to do an onsite estimate, despite the fact that it was a relatively small job. Of the two other companies I called, one did a "drive by" estimate (coming into the yard to look at the gutter without an appointment, meaning that they did not check the job from the roof), and the other asked me to just send photos and did their estimate based on that. I felt much better getting an estimate from someone who took time to actually see the job and ask/answer questions. While on the roof, Michael noticed a number of shortcuts taken by the contractor who had recently replaced our roof. He pointed these out to me, but NEVER tried to upsell me on additional work. He even made recommendations on how we could fix a few things easily ourselves. I didn't know until I checked their website later that Moore Construction does roofs as well as gutters. I asked him to estimate a gutter job, and that's what he did. No upselling. Second point: I received a written estimate in the mail, and it included a copy of the company's insurance policy and business license. The estimate also included a reasonable head's up about potential extras (rotted wood beneath the gutter) and what those costs would be (happily, none of those became necessary). The time and care it takes to provide potential customers with this information is a sign that their attention to detail and fair, clear communication will be the same when it comes to the work. Third point: On the day we agreed upon, a crew of 4 guys showed up promptly and got the job done quickly and well. Michael wasn't on the job site but he called midmorning to check in and make sure we were happy. Fourth point: We had some other concerns about the quality of the work done by someone else recently on the roof and my husband asked the foreman his opinion on some sealing around a vent pipe. The foreman confirmed what we had suspected, that the roofer had cut corners and done the work poorly. He called his boss to see if they had time to do that repair. Michael approved them to go ahead and didn't even charge us! They added flashing around two vent pipes, added metal strips on loose edges of the roof material, and all at no charge. Amazing. Fifth point: Communication with their office manager throughout this job, from initial call to estimate, scheduling the work, and billing afterward, was clear and easy by both phone and email. They were booked 3 or more weeks out, and it was tough waiting given our horrible drainage situation, but I'm really glad we waited rather than going with someone who had plenty of appointments.

Everyone I work with at Moore Construction is always great! Our roof was replaced about 10 years ago and we've hired them for other smaller projects (such as soffit repair on garage). I get quick responses when I call the office. The people who come out to do the work are prompt, efficient, clean up after themselves and are just nice guys. After some big storms we occasionally loose a shingle or two, but I never have to worry because they come out to fix within a few days. I never have to worry about them honoring the warrantee on the roof. They are nice people who I feel pride themselves in taking great care of their clients.