Small Company Experience, Big Company Results

Unlike many of major roofing companies today, Moore Construction offers you that small company experience, where you have direct communication with the owner, Michael Moore. He is personally involved with every aspect of the work, communicating directly with the work crews and his office all day. Michael is in charge of ordering all deliveries and materials along with picking the right crew every morning to ensure the proper experience. Don't take our word for it, please see all our reviews at Angi.com below. We also offer a list of all recent clients and projects in the area, by request.

Testimonials

We had a great experience working with Moore Construction on our gutters. Short version: hire these guys! Slightly longer version: Fairly priced, onsite estimate, quality work, repaired extras at no cost, great communication throughout. The more detailed version: Michael (the owner) came out himself to do the estimate. First point: he was willing to do an onsite estimate, despite the fact that it was a relatively small job. Of the two other companies I called, one did a "drive by" estimate (coming into the yard to look at the gutter without an appointment, meaning that they did not check the job from the roof), and the other asked me to just send photos and did their estimate based on that. I felt much better getting an estimate from someone who took time to actually see the job and ask/answer questions. While on the roof, Michael noticed a number of shortcuts taken by the contractor who had recently replaced our roof. He pointed these out to me, but NEVER tried to upsell me on additional work. He even made recommendations on how we could fix a few things easily ourselves. I didn't know until I checked their website later that Moore Construction does roofs as well as gutters. I asked him to estimate a gutter job, and that's what he did. No upselling. Second point: I received a written estimate in the mail, and it included a copy of the company's insurance policy and business license. The estimate also included a reasonable head's up about potential extras (rotted wood beneath the gutter) and what those costs would be (happily, none of those became necessary). The time and care it takes to provide potential customers with this information is a sign that their attention to detail and fair, clear communication will be the same when it comes to the work. Third point: On the day we agreed upon, a crew of 4 guys showed up promptly and got the job done quickly and well. Michael wasn't on the job site but he called midmorning to check in and make sure we were happy. Fourth point: We had some other concerns about the quality of the work done by someone else recently on the roof and my husband asked the foreman his opinion on some sealing around a vent pipe. The foreman confirmed what we had suspected, that the roofer had cut corners and done the work poorly. He called his boss to see if they had time to do that repair. Michael approved them to go ahead and didn't even charge us! They added flashing around two vent pipes, added metal strips on loose edges of the roof material, and all at no charge. Amazing. Fifth point: Communication with their office manager throughout this job, from initial call to estimate, scheduling the work, and billing afterward, was clear and easy by both phone and email. They were booked 3 or more weeks out, and it was tough waiting given our horrible drainage situation, but I'm really glad we waited rather than going with someone who had plenty of appointments.

Moore construction did great work on the gutters. They replaced our old ones with a wider option to help rainwater flow. They also extended the gutters away from the house. They successfully sealed the skylight and the roof area around the bathroom fan. Of the two leaky windows, one was still not fully repaired after a few rainstorms. I called Moore back and they were quick to respond. We've not had problems since. At that point, they also recommended gutter covers to ensure that the accumulation of leaves (we have lots of trees around our house) wouldn't prevent the gutters from doing the job of taking rainwater away from the house. This was a longer term investment but, considering what I have to pay to get my gutters cleaned each year, I'll knew I'd recoup that money in about two years. The gutter covers are high quality -- the way they're installed ensures they don't fly off in a rainstorm. One other thing to say about Moore Construction: when Michael Moore, the owner, tells you in an e-mail that you can call him at any time with questions, he means it. I visited with him for about 15-20 minutes one morning about the window problem (had my list of questions ready!) -- I called him on his cell phone and he picked up. He seems honest, straightforward and experienced. These qualities make their way through to the company culture. Everyone I met or talked to associated with Moore Construction was like this.

Moore did a great job, in spite of particularly challenging weather conditions which included approximately 5 inches of rainfall in the middle of the project. Michael Moore, the owner, was extremely attentive and communicated with us regularly. Joan, the office manager, was very friendly and responsive to any and all inquiries. The job foreman, Luis, was on-site during much of the work and clearly explained the work being performed. Expectations were clearly communicated and achieved. From the detailed proposal to digital pictures of rotted wood which was replaced, everything was laid out both before and during the job. Every day of work, the crew was extremely professional. They showed up by 8:00 AM and routinely worked until well past 5:00 PM, never leaving until they had completely cleaned the job site, including checking neighbors' properties to ensure no nails or debris were left in their yards. In the interest of keeping good neighbors, we asked our neighbors if there were any problems from their perspectives, and both commented on the quality of the work and professionalism of the crew. One great advantage of Moore is the fact that the workers are employees of Moore and not subcontractors. The crew worked very efficiently and clearly operated as a well drilled team. They were very careful to protect landscaping and windows. We would recommend Moore to anyone looking to have any roofing done, especially if they have a flat roof. Moore has an expertise with flat roofs.